Return & Refund Policy

Last Updated: June 2026

At MHR HUB, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be returned in its original packaging.
• Proof of purchase (order number or receipt) is required.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

Certain items cannot be returned, including:

• Products damaged due to misuse or improper handling.
• Items returned without original packaging.
• Clearance or final sale items (where applicable).
• Personalized or custom-made products.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Exchanges

We only replace items if they arrive defective, damaged, or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery and include:

• Your order number
• Photos of the product
• Photos of the packaging

We'll work to resolve the issue as quickly as possible.

Return Shipping

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

Contact

For return or refund requests, contact us at:

Phone: 03330443055